Cookie Policy
This Cookie Policy (“Policy”) outlines how our online gaming platform uses cookies and similar tracking technologies to enhance your gaming experience, ensure platform security, and provide personalised services in compliance with Indian data protection regulations and gaming standards. Last updated: January 19, 2026.
Understanding Cookies and Tracking Technologies
Cookies are small text files stored on your device when you visit our website or mobile application. These files contain data that helps us recognise your device and store information about your preferences, gaming history, and account activities. Beyond traditional cookies, we also utilise similar technologies including web beacons, pixels, local storage mechanisms, and device identifiers to track user behaviour and optimise platform functionality. These technologies work together to create a seamless and secure gaming environment where your preferences are remembered across sessions.
Types of Cookies We Utilise
Our platform employs various categories of cookies, each serving distinct purposes in delivering our services:
- Essential cookies that enable core platform functionality, account authentication, and transaction security
- Performance cookies that collect data about how players interact with games, features, and page elements
- Preference cookies that remember your selected language, currency, game settings, and display preferences
- Marketing cookies that track your gaming habits to deliver relevant promotions and personalised offers
- Analytics cookies that measure traffic patterns, user engagement, and platform performance metrics
- Third-party cookies from payment processors, affiliate networks, and advertising partners
- Session cookies that expire when you close your browser and store temporary gaming session data
- Persistent cookies that remain on your device for extended periods to maintain long-term preferences
Purpose and Function of Cookie Usage
Cookies serve multiple critical functions within our gaming platform ecosystem. First, they enable essential security features including fraud detection, account access verification, and protection against unauthorised transactions. Second, they optimise your gaming experience by remembering account preferences, favourite games, and personalised interface settings. Third, they facilitate responsible gambling measures by tracking session duration and helping enforce deposit limits you may have established. Fourth, they support our analytics infrastructure to understand which games attract players and which features require improvement. Fifth, they enable communication of promotional offers and bonuses tailored to your gaming preferences and history. Finally, they help us comply with Indian gaming regulations and tax reporting requirements by maintaining accurate records of player activity.
Cookies Placed by Third-Party Services
Our platform integrates with external service providers who place their own cookies on your device. Payment gateway providers deposit cookies to process deposits and withdrawals securely. Advertising networks utilise cookies to display targeted promotions across websites you visit. Analytics providers like Google Analytics collect aggregated data about user behaviour patterns. These third-party cookies operate under their own privacy policies, and we encourage you to review them independently. We maintain agreements with all partners ensuring they comply with Indian data protection standards and do not utilise your gaming data for purposes beyond our explicit agreements.
Managing Your Cookie Preferences
Upon first visit, our platform displays a cookie consent banner allowing you to make informed choices about which cookies you accept. You can adjust these preferences at any time through your account settings under “Privacy Controls.” Essential cookies cannot be disabled as they are necessary for platform security and basic functionality. However, you retain complete control over marketing, analytics, and preference cookies. Our cookie management interface provides clear descriptions of each cookie category, allowing you to accept or reject them individually. This granular control ensures you maintain autonomy over your data while still enjoying our platform’s core features.
Disabling Cookies Through Your Web Browser
Most web browsers allow you to manage cookies through their settings menus. Here are instructions for popular browsers:
- Google Chrome: Click the menu icon, select Settings, navigate to Privacy and Security, choose Cookies and other site data, then adjust your cookie preferences accordingly
- Mozilla Firefox: Click the menu button, select Settings, go to Privacy and Security, locate the Cookies and Site Data section, and modify your cookie settings
- Apple Safari: Open Safari preferences, click the Privacy tab, uncheck “Allow from websites I visit” to block cookies
- Microsoft Edge: Click the menu icon, select Settings, go to Privacy and Security, choose Cookies and site permissions, and adjust your preferences
- Opera Browser: Access Preferences through the menu, navigate to Advanced settings, find Cookies, and configure your desired cookie handling
Be aware that disabling cookies may restrict access to certain platform features, prevent personalised gaming experiences, and potentially compromise your account security and transaction functionality.
Data Retention and Cookie Lifecycle
Different cookies maintain information for varying durations based on their function. Session cookies automatically delete when you close your browser, typically lasting minutes to hours. Essential security cookies persist for up to two years to maintain account integrity and fraud prevention systems. Preference and analytics cookies generally remain active for six to eighteen months, allowing us to track long-term usage patterns. Marketing cookies may persist for up to twenty-four months to evaluate promotional campaign effectiveness. We regularly audit cookie data and delete information no longer necessary for their stated purposes, in accordance with Indian data minimisation principles and platform retention policies.
Compliance with Indian Regulations and Standards
Our cookie practices comply fully with the Information Technology Act 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules 2011, and guidelines established by India’s regulatory bodies governing online gaming platforms. We ensure transparent disclosure of all cookies used, obtain explicit consent before deploying non-essential tracking technologies, and provide users straightforward mechanisms to withdraw consent. Our platform respects user rights to data access, correction, and deletion as prescribed by Indian data protection frameworks applicable to gaming operators licensed in India’s regulated jurisdictions.
Security and Fraud Prevention Through Cookies
Cookies play a vital role in protecting your gaming account and financial transactions. We utilise encrypted cookies to verify your identity, detect suspicious login attempts from unfamiliar locations, and identify potential fraudulent gaming patterns. These security cookies help us implement multi-factor authentication protocols, recognise device fingerprints, and track unusual betting behaviour that might indicate account compromise. Should we detect abnormal activity, security cookies trigger additional verification steps protecting both your account and our platform’s integrity. While these cookies collect sensitive information, they operate under strict security protocols with encryption standards meeting international gaming industry best practices.
Responsible Gaming and Cookie Monitoring
Cookies support our responsible gaming commitments by enabling self-exclusion features, deposit limit enforcement, and session duration monitoring. When you establish deposit limits, cookies help track your spending across sessions to ensure compliance. Session cookies monitor your continuous play time, triggering periodic reminders when you exceed predetermined durations. Our analytics cookies identify players exhibiting patterns potentially indicative of problem gaming, allowing our support team to proactively offer assistance resources. These protective mechanisms operate transparently, with users receiving clear notifications when responsible gaming thresholds are approached or exceeded through our notification system.
Your Rights and Data Subject Requests
Under applicable Indian data protection regulations, you possess specific rights regarding cookies and personal data. You may request detailed information about what cookies we deploy, their specific purposes, and retention periods. You can withdraw consent to non-essential cookies at any time through our privacy control dashboard without affecting your account status or gaming privileges. You may request deletion of cookie-derived analytics data, subject to legal retention obligations for gaming platforms operating in India. To exercise these rights, contact our Data Protection Officer through the privacy section of your account settings or submit written requests detailing your specific concerns. We respond to legitimate data subject requests within prescribed timeframes, typically fifteen to thirty days, depending on request complexity.
Updates to This Cookie Policy
We periodically update this Cookie Policy to reflect technological developments, regulatory changes, and platform enhancements. Significant modifications will be communicated through email notifications or prominent website announcements requiring your acknowledgement. Continued platform usage following policy updates indicates your acceptance of modified terms. We encourage you to review this policy regularly to remain informed about our cookie practices and any changes affecting your gaming experience and data protection rights.